Error Codes
Updated: Oct 27, 2020
Copy for LLM
Video Publishing Errors
Session Initialization Phase
| Error Subcode | Error Type | Description | Recommendations |
|---|---|---|---|
6000 | GraphException | There was a problem uploading your video file. Please try again with another file. | Retry several times and report bug if this still doesn’t work. |
1363042 | CodedException | No Permission to Upload Video: You don’t have permission to upload a video here. | Get valid access token. See Access Tokens |
1363023 | CodedException | The video you tried to upload is too large. The maximum size for a video is 2 GB. Please try again with a smaller file. | Upload with small file or talk to Facebook for capacity |
1363022 | CodedException | The video you tried to upload is too small. The minimum size for a video is 1 KB. Please try again with a larger file. | Make sure your file is not empty. |
Upload Phase
| Error Code | Error Message | Recommendations |
|---|---|---|
1363030 | Video Upload Timeout. Your video upload timed out before it could be completed. This is probably because of a slow network connection or because the video is too large. Please try again. | Fix issues then retry upload. |
1363019 | There was a problem uploading your video. Please try uploading it again. | Retry upload. |
1363037 | There was a problem uploading your video. Please try uploading it again. error_data:{start_offset:0,end_offset:392695} | Returned when the server receives an invalid start offset from the client. Try to parse the start_offset and end_offset from error message and do a retry again. |
1363033 | There was a problem uploading your video. Please try uploading it again. | Typically caused by connection issue, which causes server to receive partial file. Need to retry. |
1363020 | No Video Selected. Please select the video you want to upload. | Need to include a file name in the parameter |
1363005 | No Permission to Edit Video. You lack permission to edit this video. | Need to include a file name in the parameter |
1363031 | No Video Detected. It looks like you are uploading a file that is not a video. Please try uploading a supported format. See Graph API Reference, Supported Formats | Provide supported format |
1363045 | There was a problem uploading your video. Please try uploading it again. | The upload video does not match the size. For example, someone start an upload session to upload 1MB file, but uploads more than 1MB data. |
1363032 | No Video Detected. It looks like you are uploading a file that is not a video. Please try uploading a supported format. See Graph API Reference, Supported Formats | Provide supported format |
1363025 | Video Too Short: The video you tried to upload is too short. The minimum length for a video is 1 second. Please upload a longer video. | Provide video of minimum duration |
1363026 | Video Too Long. The video you tried to upload is too long. The maximum length for a video is 40 minutes. Please upload a shorter video. | Provide video under maximum duration |
1363021 | Video Upload Problem: There was a problem uploading your video. Please try again. | Retry upload |
1363041 | Error Uploading Video: There was a problem uploading your video. Please try uploading it again. | Retry upload |
1363022 | Video Too Small: The video you tried to upload is too small. The minimum size for a video is 1 KB. Please try again with a larger file. | Provide minimum sized video |
1363023 | Video Too Large: The video you tried to upload is too large. The maximum size for a video is 2 GB. Please try again with a smaller file. | Provide video less than maximum allowed size. |
1363024 | Unsupported Video Format: The video you try to upload is in a format that is not supported. Please try again with a video in a supported format, see Graph API Reference, Supported Formats. | Provide supported format. |
End Session Phase
| Error Code | Error Message | Recommendation |
|---|---|---|
1617005 | Cannot Add Tag: You do not have permission to add this tag. | |
1617003 | Too Many User Tags: Sorry, we can not save your tag because this video has already been tagged with the maximum number of people allowed. Please see the FAQ page on Tagging. | Limit allowed tags. |
1363011 | Error Storing or Editing Video: There was an error storing or editing your video. Please try again. | Retry post. |
1617006 | Already Tagged: The specified user or page is already tagged in this video. | |
1357005 | User-provided request parameters do not match the types specified in param_get/param_post. | |
1607004 | The date provided is earlier than the one for User birthday. | Check and verify the date is correct then retry the post |
1363041 | Error Uploading Video: There was a problem uploading your video. Please try uploading it again. | Check that you do not use an expired upload session id. |
1607002 | Invalid Date, TIMELINE__INVALID_TIME_TOO_EARLY. You cannot post to that time period. | Change to a later date. |
Slideshow Publishing Errors
| ErrorCode | Error Message | Recommendation |
|---|---|---|
1363061 | You cannot upload both video and images at the same time. | Retry with photos only. |
1363064 | The images you tried to upload are not enough. The minimum number of images for creating a video is 3. | Retry with more images |
1363063 | The images you tried to upload are too many. The maximum number of images for creating a video is 7. | Retry with fewer images. |
1363065 | Unable to fetch image file from URL. | Retry with valid image url. |
1363066 | The image file you selected is in a format gif that we don’t support. | Remove the unsupported image and retry. |