Mobile Tech Accessibilities

India’s Big Step in Digital Governance: UX4G Design System The Government of India has launched UX4G, a common design system to make all government apps and websites look, feel, and work in the same smooth way. Why it’s important • Ready tools for designers & developers → Figma kits and code libraries available to use instantly. • Easy for everyone → Built with accessibility rules (GIGW) so people with different abilities can use it. • Faster rollouts → No need to reinvent the wheel for every ministry—same design blocks can be reused. How it compares globally • India (UX4G) → Citizen-first, multilingual, inclusive. • UK (GOV.UK) → Famous for simplicity and accessibility. • USA (USWDS) → Great documentation and widely used across federal sites. What this means India now has its own global-standard design system that will help: • Make govt websites/apps more user-friendly & consistent • Save time & money in development • Provide seamless digital services to citizens Check it out on Figma Community: https://lnkd.in/gaue2drs Explore here: https://www.ux4g.gov.in/ #UX4G #DesignSystem #DigitalIndia #UIDesign #UXDesign #GovTech #Accessibility #InclusiveDesign #ServiceDesign #UXResearch #DigitalTransformation #PublicSectorInnovation #UserExperience #UIDevelopment #GovernmentDesign

Our detailed testing guidance for Web Content Accessibility Guidelines 2.2 is now live! It includes the six new criteria at levels A/AA with notes on how to test them on websites and mobile apps. Here it is: https://lnkd.in/eP99WZbj It has taken several months to put this together (amongst other work) but we've enjoyed debating the finer points of the criteria - some of them very fine. It is unofficial but should give a flavour of how we test in depth. It's great to put them into practice now we're monitoring for WCAG 2.2 across the UK public sector. Hope you find it useful! Great work Amy Wallis, Anika Henke, Calum Ryan, Derren Wilson, Eu-Hyung Han, Katherine Badger, Keeley Talbot, Kelly Clarkson, Louise Miller and Richard Morton 🎉 #accessibility #wcag

This could fix India’s government app experience. UX4G Design System 2.0 just launched. The Government of India has launched the UX4G Design System - a unified framework to make all government apps and websites consistent, accessible, and user-friendly. This is part of the Digital India Programme, implemented by the National e-Governance Division under MeitY. Here’s what makes this significant: 1) Ready-to-use resources Figma kits and code libraries available for designers and developers. No need to start from scratch for every government project. 2) Accessibility first Built for inclusivity and GIGW compliance. Government services should work for everyone, including people with disabilities. 3) Consistency across ministries Faster, standardized rollouts across different government departments. Citizens get familiar interfaces regardless of which ministry’s app they’re using. 4) Open source approach Available to the entire design and development community, not just government teams. The goal is clear: enhance user accessibility, promote consistency, and empower product teams with modern UI/UX practices. If executed well, this could transform how citizens interact with government services - from tax filing to passport applications. Having used various government apps that feel completely different from each other, a unified design system makes perfect sense. Kudos to the team behind this initiative.

If you're building websites for government agencies in the US, we need to talk about April 2026. Title II of the ADA requires state and local governments to meet WCAG 2.1 Level AA standards for all digital content - websites, mobile apps, PDFs, and anything provided through vendors or contractors. The deadlines are clear: • April 24, 2026 - Public entities serving 50,000+ people • April 26, 2027 - Smaller entities and special district governments I've heard some chatter about whether this regulation will be enforced under the current administration. Here's what I need you to know: the regulation itself remains in effect, and the real legal risk comes from private lawsuits, not federal enforcement. The Department of Justice guidance makes this clear - individuals don't need to file complaints with any federal agency before taking non-compliant organizations to court. Your government clients could face lawsuits directly from citizens and advocacy organizations if they miss these deadlines. What happens when agencies don't comply? • Private lawsuits and court-ordered fixes • Costly settlements with strict timelines • Potential loss of federal funding • Ongoing third-party oversight and monitoring Your government clients are counting on you to guide them through this. They may not know what WCAG 2.1 AA means. They may not realize that compliance isn't a one-time checkbox - it requires ongoing audits, fixes, and documented progress. If you work with cities, counties, school districts, transit agencies, public libraries, or state departments, now is the time to start these conversations. Build accessibility into every project from the start. April 2026 sounds far away. It's not. Note: I'm not a lawyer, and this isn't legal advice - but the regulatory landscape is clear enough that your government clients need to take action now. What questions are you hearing from government clients about this? #Accessibility #ADA #WebDevelopment #WCAG

In the public sector, you have to design for everyone. In the private sector, you don't. Why? Because public services are funded by everyone, and people can’t opt out of them. There’s no “average” user. There are real people with real constraints. The stakes are higher, the requirements are more rigid and for good reason. Designing for everyone means accounting for accessibility, language, digital access (including low-bandwidth realities), moments of stress, data integrity, privacy, and dignity. Fundamentally, this is about equity, trust, and legitimacy. For example, government websites historically aimed for small, lightweight footprints so they could work for people with limited connectivity. Several newer websites from the Trump administration favor media-heavy design patterns, leading to larger digital footprints that make access harder for users with limited bandwidth. Teams in the private sector can choose to ignore some of these requirements to reduce costs, move faster, or serve a narrower audience - even if they shouldn’t. In the public sector, those trade-offs have a much higher cost. because when public services don’t work for people with the least access, they don’t truly work at all. More about accessibility issues w/ the National Design Studio: https://lnkd.in/gNsCCUbF

For many residents, accessing public assistance can be a complex process hindered by rural geography or limited digital literacy. The New Mexico Health Care Authority (NMHCA) is addressing these barriers by implementing a "digital front door" to streamline #servicedelivery. By consolidating disparate systems into a unified portal on Salesforce Government Cloud Plus, New Mexico has shifted from a program-centric model to a stakeholder-centric approach. Key outcomes: ➖ Faster Service: Average application time dropped from 31 to 19 minutes. ➖ Higher Completion: Application abandonment rates fell from 40% to under 20%. ➖ Operational #Efficiency: Automated 16% of routine tasks (like address updates), allowing staff to focus on complex cases. ➖ Unified Access: A single mobile-friendly portal now manages financial, health, and childcare support. To scale effectively, governments find success by adopting an "any door" #strategy that provides a single, dignified entry point, ensuring residents can access services without needing to navigate complex internal org charts. Ultimately, by consolidating data and #workflows now, agencies establish the essential foundation required to successfully deploy advanced tools like #AI driven document processing and personalized support in the future. Modernizing the "front door" of #government doesn't just improve the user experience, it builds the foundation for long-term technical agility. https://lnkd.in/gtSpZ_se

Accessibility is not a choice, it's our responsibility. New accessibility requirements in the US are making it even more urgent for teams to educate themselves about what they can do to meet the needs of people with disabilities. → WCAG Guidelines should be familiar to modern product teams, so what's new about these requirements? → Accessibility audits on older sites might reveal an iceberg of issues. When do teams need to be ready to meet the updated guidelines? → The internet is a big place. Do these new requirements apply to everyone or are they focused on specific websites and services? 📚 I spent some time digging around ADA.gov to learn what these new requirements mean for designers and product teams. Take the deep dive yourself when you have a chance: https://lnkd.in/gxCuvX6V 1️⃣ What: ADA Title II states that all state and local government websites need to meet the WCAG 2.1 Level A or AA accessibility guidelines. The new law will make sure that all public services are accessible to people with disabilities, including all programs, and activities offered online and through mobile apps. 2️⃣ When: It turns out the timeline for implementation is flexible based on the size of the local populations served. Jurisdictions with populations over 50K have two years while those with less than 50K have three years, with everyone needing to be compliant by 2027. 3️⃣ Who: It turns out that within state and local government, this includes not only municipal bodies such as state and local city departments but also entities like public schools, museums, and libraries. The last big note is that third-party software vendors and contractors who serve these entities are also on the hook (that probably means you too!) 💎 As much as that might sound daunting, there are things you can start doing right now to get prepared: → Run an accessibility audit. You don’t know how much work you have to do until you take a look and see what’s really going on. A simple tool you can use to get a quick sense of things is the WAVE tool from WebAIM. This tool allows you to get a page-by-page snapshot of common accessibility issues. https://wave.webaim.org/ → Educate yourself and your team. The contents of an accessibility audit won’t make much sense until you level up your team to be able to process the severity of the issues you have and allow your team to think strategically about what to prioritize. A simple class that I encourage for newcomers is a free class from Google on Udacity. https://lnkd.in/gdCFJ2-C → Get expert advice from a consultant. Exygy has spent years developing our thoughtful process toward accessibility, which includes bringing in people with lived experience to provide their insights and expertise. We balance these partnerships with technical expertise to help you create a strategic roadmap. Get in touch and let’s get to work! https://lnkd.in/gvUwmWVr #accessibility #a11y

♿ Accessibility in Power Apps is not “nice to have” — it’s product quality. Most accessibility issues are not technical limitations. They are design and mindset problems. That’s why we created a practical guide for Power Apps Accessibility & WCAG 2.1 AA compliance — focused on what actually works in real projects, not theory. 🚀 What you’ll learn from this deck: Why WCAG 2.1 AA is the realistic target (and AAA usually isn’t) How Canvas vs. Model-Driven Apps differ in accessibility responsibility The POUR principles explained in plain English The most common Power Apps accessibility failures (hint: contrast & labels) A Definition of Done for accessibility you can really enforce Concrete testing workflows: keyboard-only, screen readers, zoom, contrast How to build repeatable accessibility patterns, not one-off fixes 🧠 Key takeaway: Accessibility is cheapest when you shift left. Fixing it later is expensive, painful — and often incomplete. If you build Power Apps for: ✔ enterprises ✔ public sector ✔ regulated industries ✔ or simply real humans …then accessibility must be part of your standard delivery model, not a retrofit. 👉 Build apps everyone can use. 👉 Reduce compliance risk. 👉 Increase adoption and user trust. 📄 Based on our full Power Apps Accessibility & WCAG Compliance Guide #PowerApps #Accessibility #WCAG #InclusiveDesign #M365 #PowerPlatform #UX #Governance #Compliance #DigitalAccessibility

𝐌𝐚𝐤𝐢𝐧𝐠 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩𝐬 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐥𝐞: 𝐀 𝐁𝐞𝐠𝐢𝐧𝐧𝐞𝐫'𝐬 𝐆𝐮𝐢𝐝𝐞 𝐟𝐨𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭𝐬 📱 Imagine downloading a mobile app, excited to explore its features, only to find that the text is too small, buttons are hard to tap, and there's no voice command option. For many users with disabilities, this is a frustrating reality. As a Business Analyst (BA) in mobile app development, understanding and advocating for accessibility is crucial to creating inclusive apps. 𝐖𝐡𝐚𝐭 𝐈𝐬 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐢𝐧 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩𝐬? Accessibility means designing apps that everyone, including individuals with disabilities, can use effectively. This includes considerations for visual, hearing, motor, and cognitive impairments, ensuring a seamless experience for all users. 𝐖𝐡𝐲 𝐒𝐡𝐨𝐮𝐥𝐝 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭𝐬 𝐂𝐚𝐫𝐞 𝐀𝐛𝐨𝐮𝐭 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲? Broadened User Base: Making apps accessible opens them up to an estimated 15% of the global population living with disabilities. Legal Compliance: Many regions have laws requiring digital accessibility, such as the ADA (U.S.) and the Rights of Persons with Disabilities Act, 2016 (India). Enhanced User Experience: Accessibility features, like readable fonts and clear navigation, benefit everyone—not just users with disabilities. 𝐊𝐞𝐲 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐂𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩𝐬: When gathering requirements and collaborating with teams, keep these best practices in mind: Text & Readability: Ensure text can be resized and maintains high contrast for readability. Navigation & Interaction: Design interfaces that work with screen readers, ensuring all elements are easy to tap and well-spaced. Multimedia: Add captions and transcripts for audio and video content for users with hearing impairments. Forms & Controls: Label form elements clearly and ensure error messages are descriptive and corrective. 𝐓𝐡𝐞 𝐏𝐎𝐔𝐑 𝐏𝐫𝐢𝐧𝐜𝐢𝐩𝐥𝐞𝐬 𝐨𝐟 𝐀𝐜𝐜𝐞𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲: To make your app fully accessible, follow these core principles: 𝐏𝐞𝐫𝐜𝐞𝐢𝐯𝐚𝐛𝐥𝐞: Ensure users can perceive content through different senses (e.g., use text alternatives for images, provide captions for videos). 𝐎𝐩𝐞𝐫𝐚𝐛𝐥𝐞: Make sure users can navigate and interact with the app easily, whether via touch, keyboard, or other assistive devices. 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐚𝐛𝐥𝐞: The app’s content and interface should be easy to comprehend, with clear instructions and predictable behavior. 𝐑𝐨𝐛𝐮𝐬𝐭: Ensure the app works well with various devices, browsers, and assistive technologies, and remains functional as new technologies emerge. LinkedIn LinkedIn for Marketing LinkedIn for Learning #BusinessAnalyst #ProjectManagement #BusinessAnalysis #Network #Branding #PersonalGrowth #WCAG